How do I return door wallpapers?

Updated at Aug 21, 2026

1. Please ensure flawless packaging as in the delivered condition, so that the film is not damaged.
2. The return shipping costs are to be borne by you - please do not send the goods as „postage paid by recipient“
3. Please include our cover letter (original or a copy) so that processing can be carried out quickly.
4. Films must not be „rolled inside out“, i.e. the motif must be on the outside.
5. Films must not have any creases or be taped over.
6. Please seal the parcel with enough tape so that the flaps don't spring open

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